Privacy Policy & Cookie
This privacy policy describes how we protects personal data that is collected when a visitor visits one of its sites. It describes what data is collected, how it is protected, with whom and under what conditions it is shared.
This privacy policy applies only to the actions of Georgian Wine Guild LTD Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.
Data Collection
We may collect the Data, which includes personal information about you:
name; date of birth; contact Information such as email addresses and telephone numbers; financial information such as credit / debit card numbers; IP address;
We may collect your Data in a number of ways, for example:
- when you contact us through the Website, by telephone, post, e-mail or through any other means;
- when you register with us and set up an account to receive our products/services;
- when you complete surveys that we use for research purposes (although you are not obliged to respond to them);
- when you enter a competition or promotion through a social media channel;
- when you make payments to us, through this Website or otherwise;
- when you elect to receive marketing communications from us;
- when you use our services;
We automatically collect some information about your visit to the Website. This information helps us to make improvements to Website content and navigation, and includes your IP address, the date, times and frequency with which you access the Website and the way you use and interact with its content.
Data Processing and Use
Our priority is to deliver the ordered products in the best conditions: we will use your contact details and any information provided to the after-sales service to send your products in the best condition or resolve any incidents as soon as possible.
This information will be kept in compliance with legal and regulatory obligations (invoicing, payments, disputes...etc).
This data enables us to improve and personalise your browsing experience by suggesting products that correspond to your tastes in certain areas, such as the "Your personalised suggestions" area, which optimises the organisation of information and the various offers, and by working on the ergonomics of these sites.
We segment our offers according to the data and commercial history which concern you so that you receive only the offers most in accordance with your tastes.
By aggregating the anonymized browsing data of all our visitors, we obtain trends that allow us to understand how to better organize information on our websites and optimise the browsing experience.
Our advertising partners require part of the navigation data to broadcast our advertising messages only to contacts who have expressed an interest in the types of products marketed by us or who have already browsed on our websites.
Data Security
We will use technical and organisational measures to safeguard your Data, for example:
- access to your account is controlled by a password and a username that is unique to you.
- we store your Data on secure servers.
- payment details are encrypted using SSL technology (typically you will see a lock icon or green address bar (or both) in your browser when we use this technology.
Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this e-mail address: This email address is being protected from spambots. You need JavaScript enabled to view it..
If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.
Data Sharing
We may share your Data with the following groups of people for the following reasons:
- our employees, agents and/or professional advisors – To obtain advice from professional advisers;
- third party payment providers who process payments made over the Website – To enable third party payment providers to process user payments and refunds;
Your Rights
Georgian Wine Guild LTD take your rights to privacy seriously. you have the right to:
- Know what personal data we hold and how we process that data. This information is laid out in this notice.
- Request that incorrect data we hold about you is updated.
- Ask us to share with you the personal data that we hold about you.
- Request that we stop processing your data or delete your data in some circumstances.
- Stop us sending you marketing messages.
- To request that we transfer some or all of your data to another service provider.
- To complain to the Information Commissioners Office.
If you wish to exercise your right to correct incorrect data you may be able to do this yourself by logging into the website and updating the details yourself in the 'My Account' area of the website.
You can stop receiving marketing messages from us at any time. You can do this by logging into the websites and updating your marketing preferences. These can be found in the 'My Account' area of the website or by clicking the unsubscribe link in any marketing email we send you.
Alternatively, if you wish to exercise any your rights please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it.
Cookies
Cookies are small snippets of text that are stored on your computer. When you request a page from our website, the cookies are sent to our web server, and when we send a page back to you our server may add to or change these cookies. Without cookies, we would not be able to know that you are the same person from page to page. We use cookies for a variety of reasons, such as remembering the contents of your basket.
This Website may place and access certain Cookies on your computer. We use Cookies to improve your experience of using the Website and to improve our range of products and services. We carefully chose these Cookies and take steps to ensure that your privacy is protected and respected at all times.
All Cookies used by this Website are used in accordance with current UK and EU Cookie Law.
Before the Website places Cookies on your computer, you will be presented with a message bar requesting your consent to set those Cookies. By giving your consent to the placing of Cookies, you are enabling Georgian Wine Guild LTD to provide a better experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of the Website may not function fully or as intended.
You can choose to enable or disable Cookies in your internet browser. By default, most internet browsers accept Cookies but this can be changed.
You can choose to delete Cookies at any time; however, you may lose any information that enables you to access the Website more quickly and efficiently including, but not limited to, personalisation settings.
It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.
For more information generally on cookies, including how to disable them, please refer to aboutcookies.org. You will also find details on how to delete cookies from your computer.
